Privacy Policy

Welcome to The Advent Tree Shop—home to Advent Trees and handmade crafts, each created with care to share warmth, love, joy, hope, and peace. Thoughtfully made gifts to brighten hearts and homes throughout the Advent season.

Privacy Policy

At The Advent Tree Shop, we care deeply about your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website or purchase our Advent-themed crafts.

1. Who We Are

The Advent Tree Shop is a small UK-based online shop run by an individual seller. We operate in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For the purposes of data protection law, we are the “data controller” of your personal information.

2. What Data We Collect

We may collect and process the following personal data:

  • Contact details: name, email address, delivery address
  • Payment information: billing address, transaction details (processed securely via third-party payment providers)
  • Account details: if you create an account, we store your login credentials securely
  • Usage data: IP address, browser type, pages visited, and interactions (via cookies and analytics tools)

3. How We Use Your Data

We use your data to:

  • Process and deliver your orders
  • Communicate with you about your purchases or queries
  • Send occasional marketing emails (only with your consent)
  • Improve our website and customer experience
  • Comply with legal obligations

4. How We Keep Your Data Safe

We take your privacy seriously and use appropriate security measures to protect your data, including:

  • SSL encryption for secure browsing
  • Secure payment gateways
  • Restricted access to personal data

5. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences via your browser settings. For more details, see our [Cookie Policy].

6.  Sharing Your Data

We do not sell your data. We may share it with trusted third parties who help us operate our shop, such as:

  • Payment processors (e.g. Stripe, PayPal)
  • Delivery services
  • Website hosting and analytics providers

All third parties are required to comply with UK data protection laws.

7.  International Transfers

If we transfer your data outside the UK (e.g. for cloud hosting), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent (where applicable)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: [Insert Contact Email]

9. How Long We Keep Your Data

We retain your data only as long as necessary for the purposes outlined above, or as required by law (e.g. for tax records).

If you have any questions about this policy or how we handle your data, please contact:

Email: contact@adventtree.network

Address: Available on request

updated: 23/08/2025